Privacy policy

We are committed to letting you know what data we collect, why we collect it, and what we do with it. If you have any questions about how we use your personal information or comply with data protection legislation, please email us. This privacy policy forms part of the Terms of Use.

1.0 Our principles regarding user privacy and data protection 

  • We believe user privacy and data protection are human rights
  • We take protecting your privacy seriously, and we recognise we have a duty of care to the people whose data we hold
  • We will only collect and process data when it is absolutely necessary, and when we do, we will make it clear why we are doing so and how it will be used
  • We will not send you regular email newsletters that you have not subscribed to – we hate spam as much as you do! We will always give you the choice to unsubscribe
  • We will not share your personal information with anyone else without your permission

2.0 Personal information collected (and why we collect it)

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). The Core Programme will process all personal data lawfully, fairly and in a transparent manner in line with the General Data Protection Regulations (GDPR). This website collects and uses personal information in the following ways, for the reasons specified:

2.1 Cookies and tracking site visitors

Like most websites this site makes use of cookies, which are small amounts of textual data that are stored on the device (computer, mobile phone, tablet etc.) that you use to access our website. This data is used to enhance your experience of this site.

Cookies may be set and accessed by third-party data processors, including Google Analytics (GA, see Section 5 below). We use this data to monitor how many people are using our site and to better understand how they use the site, in order to improve the experience we provide. Although GA records information such as your geographical location, device, internet browser and operating system, none of this data personally identifies you to us.

Disabling cookies on your internet browser will also stop this site from tracking any part of your visit to this website. Further information on how to enable and disable cookies is available from aboutcookies.org.uk, www.aboutcookies.org or www.allaboutcookies.org.

2.2 Uses made of information

We use personal information held about you:

  • As part of our efforts to keep our website safe and secure
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and research purposes
  • To personalise and optimise your experiences as part of our provision of the service
  • To provide you with our service and to communicate with you in respect of your use of the service.
  • To allow you to participate in interactive features of our service, when you choose to do so, such as responding to surveys or registering to receive email updates from us.
  • To ensure that content from our website is presented in the most effective manner for you and for your computer. This involves conducting data and system analytics to develop and improve our service. In such circumstances we shall use anonymised data to the extent possible.
2.3 The CORE Programme insights and articles

Any reference to an identifiable individual in our content has been obtained via their consent and all our research data is strictly collected in this way.

2.4 Contact forms and email links

Should you complete a form on our site, none of the data that you supply will be stored by this website or passed to/be processed by any of the third-party data processors defined in Section 5.0.

2.5 Email newsletter

If you subscribe to any of our email newsletters the email address and associated information that you submit to us will be securely stored in our Microsoft Dynamics contact management relationship system, along with your preferences.

Your details will be held until you specifically request removal from the list. You can do this by using the unsubscribe links contained in any email newsletters that we send you.

3.0 Marketing emails

From time to time you will receive marketing emails inviting you to events and sharing relevant information. As The CORE Programme is an international organisation, sometimes this will be based on the information we have on your location.

You can always opt out of these emails. We store your information securely in our Microsoft Dynamics contact management relationship database.

4.0 About this website’s server

This website is hosted by GoDaddy, within a data centre located in Phoenix, Arizona. GoDaddy’s security meets international standards.

5.0 Our third-party data processors

We use a number of third-party service providers who process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in Section 9.0.

6.0 Other websites

Our website contains many links to and from other websites. If you follow a link to any of these websites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6.1 Community and social networks

The CORE Programme is a member of several third-party community and social networks. It manages a presence on their platforms and our website contains links to these networks. These companies also process personal data, and you should check their privacy policies before sharing personal information:

7.0 Website data breaches

In the event of an unlawful data breach of this website’s database or the database(s) of any of our third-party data processors, it will be assessed and if appropriate reported to any and all affected persons and relevant authorities without undue delay, and if feasible, within 72 hours of the discovery of the breach.

8.0 Requesting your personal data

Individuals have the right to the personal data that an organisation such as The CORE Programme holds on them. You can request your personal data by making a subject access request.

There is no fee for making a subject access request. This should be done by emailing us at info@thecoreprogramme.co.uk .

The right of access extends to all information held on an individual, and includes staff files, databases, interview notes and emails referring to the individual.

However, there are a number of exemptions which effectively allow personal data to be withheld. To consider and apply an exemption will be dependent on the purpose for which the personal data is being processed, and will be considered and undertaken on a case-by-case basis. There is more detailed guidance on exemptions available from the Information Commissioner’s Office.

The data controller (The CORE Programme) is required to communicate to the data subject the information it holds in an intelligible form within 1 month or up to 2 months if the request is complex. This timeframe starts from the date that the data controller receives the request, and when the data subject has provided sufficient information for the data controller to locate the requested information.

9.0 Relevant legislation

This website and internal computer systems are designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s and The CORE Programme’s compliance with the above legislation, all of which are stringent in nature, means that this site and The CORE Programme is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

10.0 Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. Any changes we make will be posted on this page.

10.1 How to contact us

Questions, comments and requests regarding how we use your personal information or comply with data protection legislation, please email info@thecoreprogramme.co.uk.